Legal
Terms of Service
These terms apply to every Caplyn account. Caplyn is a service of Ingenuity Advisory Partners.
1. Who you are contracting with
Caplyn is operated by Ingenuity Advisory Partners ("Ingenuity Advisory Partners", "we", "us"), trading as Caplyn. These terms form the agreement between you and Ingenuity Advisory Partners. By creating an account or continuing to use Caplyn you accept these terms. If you use Caplyn on behalf of an organisation, you confirm you have authority to bind it; if you use it as an individual, you confirm you are of legal age to enter a contract. Questions: hello@caplyn.ai.
2. Your account
You are responsible for the accuracy of your account details and for everything published from your account. Keep your credentials private and tell us promptly if you suspect misuse.
3. Payments, billing and our Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency, tax, invoicing, cancellation and refund mechanics are governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms and Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy, read together with our own refund policy at https://caplyn.ai/refunds.
4. Subscriptions and credits
Plans renew automatically at the then-current price until cancelled. Plan credits reset at the start of each billing period and do not roll over. Credits purchased in top-up packs do not expire and are consumed only after plan credits are exhausted. Cancelling stops future renewals; access continues until the end of the paid period. You can cancel at any time from Billing in the app or via Paddle at paddle.net.
5. Licence and our intellectual property
We grant you a limited, non-exclusive, non-transferable right to use Caplyn within the plan you have selected. Ingenuity Advisory Partners retains all ownership of the Caplyn platform, its software, models integration, documentation, design, trade marks and branding. Nothing in these terms transfers any of that intellectual property to you. You may not reverse engineer, resell or redistribute the service, or circumvent technical or credit limits.
6. Generated content and AI use
You own the content you generate and you are responsible for reviewing it before publication. You must have the rights to any website, brand assets or material you submit as input. AI output can be inaccurate, incomplete or unintentionally similar to other material, and is not a substitute for professional, legal, medical or financial advice. Do not use Caplyn to produce unlawful, deceptive, infringing, hateful or deliberately misleading material, deepfakes of real people, malware, or content that violates a platform's rules. We may filter, refuse, remove or restrict content and may act on rights-holder complaints sent to hello@caplyn.ai, including removing content and terminating repeat infringers.
7. Connected social accounts
Scheduling and publishing to third-party platforms depends on those platforms' APIs and policies. We are not responsible for platform outages, policy changes or account restrictions imposed by them.
8. Service level and warranty disclaimer
Caplyn is provided "as is" and "as available". We do not guarantee that the service will be uninterrupted, timely, secure or error-free, or that generated output will meet your expectations. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
9. Liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to Caplyn is limited to the fees you paid in the twelve months before the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing limits liability for fraud, death or personal injury caused by negligence where the law does not permit it. You indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.
10. Suspension and termination
We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination you may export your generated content for 30 days, after which we may delete it.
11. Changes, law and disputes
We may update these terms and will note material changes in the app. These terms are governed by the laws of the jurisdiction in which Ingenuity Advisory Partners is established, and the courts of that jurisdiction have exclusive jurisdiction over disputes. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control.